Serves as an expert user of PAS systems software including EPIC, CounselEAR, Quickbooks and other misc systems associated with Sound Source. Shares PAS expertise and disseminates information to other personnel. When necessary, communicates directly with patients or other customers who have encountered difficulty accessing health care at OHSU. May be required to fill as needed for any subordinate PAS position within the service area. Clinical Service Resource Maintains PAS Specialist skills in the areas of enrollment and authorization, arranged care, point-of-service operations, integrated care, and telecommunications. Inventory Management Responsible for maintaining inventory on all products in Quickbooks 10 Responsible for ordering inventory when supplies are running low. Investigates patient and provider complaints, and develops appropriate corrective action plans. Reviews cash-collections with anticipated collections data, and investigate discrepancies. Recommends operational changes as needed. Reviews and problem-solves any patient volume and flow issues. Clinical Operations Monitoring Maintains scheduling system at Sound Source in the CounselEar system.
#Soundsource ohsu professional
This duty includes prompt and professional communication efforts, face -to-face customer contact skills, crisis management, facility with available information, technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills. Provides high quality customer service to both external customers (patient, referring providers, vendors and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry.
Includes, but is not limited to, maintaining supplies, equipment and forms, notifying appropriate personnel when cleaning and repair of equipment is needed following infection control policies, maintaining knowledge of life safety, patient safety, fire and electrical safety, and disaster plan. Serve as an ITG Network Contact and telecommunications for the Sound Source clinic Maintains a clean, safe and orderly environment. Troubleshoots equipment problems and initiates new equipment requests. Generates revenue and expense reports on a monthly basis requests capital equipment from Dept Administrator when needed participates in annual budgeting cycle. Responsible for marketing advertisements and event coordinator to promote Sound Source. Provides receipts and completes necessary accounting procedure. Identifies and collects payments on all sales. Function/Duties of Position: Administrative Operational Duties Responsible for all opening and closing tasks provides front desk and phone support for the retail location. This position will maintain Sound Source contracts, event coordination, and marketing. You will be crossed trained to cover audio tech and assist with hearing aid instruction, cleaning, and repair, working closely with the Department Administrator and finance team, preparing monthly and quarterly financial reports, and participating in annual fiscal forecasting for the budget. In addition, this role requires exceptional customer service, experience with inventory management, personnel coordination, and clinical operation oversight at this location.
#Soundsource ohsu full
Full Job Description Department Overview: As the PAS Coordinator 1, you will provide frontline leadership, expert guidance, and operational oversight at the OHSU Sound Source retail hearing aid clinic. Job details No matching Job Type Full-time Indeed's salary guide Not provided by employer $43.2K - $54.7K a year is Indeed's estimated salary for this role in Portland, OR. PAS Coordinator 1 - Otolaryngology Oregon Health & Science University Portland, OR 97239 Full-time Oregon Health & Science University 792 reviews Read what people are saying about working here.
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